We understand that life happens!

If you need to miss a lesson, please provide at least 24 hours’ notice whenever possible.

• Make-up lessons are not guaranteed, but we will do our best to offer one if your teacher has availability within 6 days of the missed lesson.

• If transportation is an issue, your teacher may offer a remote lesson alternative via Zoom at their discretion.

• Extended travel or emergency situations can be accommodated with communication—just reach out to our office so we can work with you.

Our goal is to support your musical journey while honoring the time and schedules of our instructors.

At the end of your 4-Week Music Kickstart or Trial Lesson, you’ll have the opportunity to choose one of our flexible ongoing packages:

• Monthly Membership (most flexible)

• 8-Week Music Journey (focused progress)

• Annual Membership (biggest savings)

Our front office team will guide you through the options so you can continue your music journey with confidence.

We believe learning music should be measurable and meaningful. Here’s how we support student growth:

• Assignment Sheets: Weekly assignment sheets give students clear goals and help parents stay involved. Many families love these sheets because they show what’s being learned and make it easy to ask the right questions at home.

• Repertoire Challenge: Students build a personal list of mastered songs and earn awards at each 30-piece milestone—including a professional music video recording!

• Recitals: Students showcase their skills at our Summer Extravaganza and Winter Gala performances.

• Academy Bands: As students grow, they may be invited to join bands that build teamwork, confidence, and real-world performance skills.

Progress isn’t random...it’s encouraged, celebrated, and visible every step of the way!

We keep our closures to a minimum so students stay on track with their progress!

We are closed for:

• July 4th

• Thanksgiving Day

• Christmas Week (A full week off so everyone can enjoy time with family.)

We’ll always send reminders ahead of time if a closure impacts your regular lesson day.

Our Academy hours are:

• Monday–Friday: 2:00 PM – 7:00 PM

• Saturday: 9:00 AM – 2:00 PM

We’re always adding more lesson slots and instructor availability! If you need a time outside of our current hours, let us know —  we may have a spot that fits your schedule!

We love when our families and students get involved!

Here are a few ways you can help support the Academy community:

• Volunteer at Recitals: Help set up, greet guests, or assist backstage during our Summer Extravaganza or Winter Gala events.

• Spread the Word: Share your experience with friends, family, and on social media (personal referrals mean the world to us!)

• Encouragement: A simple high-five to a young performer or a kind word to another parent goes a long way in building a warm, supportive environment.

If you’re interested in getting more involved, just let our front office know — we’d love to connect with you!

Office staff may be reached via email at [email protected]

At Bartell Music Academy, we combine professional music education with a family-friendly, encouraging environment where every student feels seen, supported, and celebrated.

Here’s what sets us apart:

• Flexible program options: private trial lessons, 4-week group Kickstart, monthly or annual memberships

• Opportunities for creativity: Repertoire Challenges, Recitals, Academy Bands

• A warm and welcoming atmosphere for students and families

• Professional office support, clean facilities, and a true community spirit

When you step into our Academy, you’re not just signing up for lessons, you’re joining a music family.